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Frequently Asked Questions

Find answers to common questions about Green Sheep, our products, and our commitment to sustainability. For further assistance, feel free to contact us.

General FAQ's

Why choose Green Sheep?

At Green Sheep, we're passionate about making a difference. We're a brand that cares about sustainability, quality, and your pet’s happiness. We believe in creating products that not only meet the highest standards but also help protect the planet. When you choose Green Sheep, you’re supporting a brand that’s dedicated to making a positive impact for pets, people, and the environment!

How can I become a retailer or distributor for Green Sheep products?

To become a retailer or distributor, please fill out the inquiry form on our website or email us directly. Our team will provide the necessary details to get you started.

What marketing support is available for retailers and distributors?

We offer marketing assets such as product images, descriptions, social media content, and point-of-sale (POS) displays to support you. Customized materials may be available upon request.

What is your lead time for orders?

Lead times vary based on order size and shipping destination. We aim to process and ship orders promptly. Contact us for an estimated delivery timeline.

Are Green Sheep products available for international distribution?

Yes, we work with distributors globally. Shipping rates and delivery times will depend on your location. Contact us for more information.

Can Green Sheep manufacture products for my brand (OEM)?

Yes! Green Sheep is not only a brand, but also a factory. We can manufacture high-quality products for your brand, including custom designs and packaging. Get in touch with us to discuss how we can help bring your products to life!

What eco-friendly certifications do Green Sheep products have?

Our products are designed with sustainability in mind, using materials like recycled plastic, bamboo, and biodegradable components. Specific certifications can be provided upon request.

Do you have minimum order requirements?

MOQs vary based on the product type and your order volume. Contact us for specific information tailored to your needs.

What is your return policy for retailers and distributors?

We’re happy to accept returns within 30 days if your item is damaged, defective, or not what you ordered. Simply ensure the product is unused and in its original packaging.If we made a mistake, we’ll cover the return shipping. Refunds are processed quickly—usually within 10 business days after we receive your return.

Poop Bags

What are Green Sheep poop bags made of?

Green Sheep poop bags are made from a variety of sustainable and innovative materials:

Recycled Plastic: Many of our bags are crafted from recycled plastic, giving new life to existing materials and reducing waste.

Flushable Materials: Our flushable bags are made from water-soluble, biodegradable materials that dissolve safely in water.

Compostable Materials: These bags are made from plant-based materials that break down in composting conditions.

Tissue-Lined Bags: Our tissue-lined bags combine a recycled plastic outer layer with an inner layer of soft, absorbent tissue for added hygiene and odor control.

Each bag is designed to balance durability, eco-friendliness, and convenience, catering to different disposal needs.

Do you offer poop bags with handles?

Yes, Green Sheep offers poop bags with handles in a 120-pack made from recycled plastic. Our other bags, including tissue-lined, flushable, and compostable options, do not include handles.

Are your poop bags scented or unscented?

Green Sheep offers both unscented and strawberry-scented poop bags, made from recycled plastic. Our other ranges, such as compostable, flushable, and tissue-lined bags, are unscented.

Do Green Sheep poop bags fit standard dispensers?

Yes, Green Sheep poop bags made from recycled plastic, flushable materials, or compostable materials are designed to fit standard dispensers.

However, our tissue-lined poop bags are slightly larger due to their unique design and are not compatible with standard dispensers. They are ideal for standalone use for quick grab-and-go convenience.

Are Green Sheep bags leak-proof?

Yes, all Green Sheep poop bags are designed to be fully leak-proof, including our recycled plastic, flushable, compostable, and tissue-lined options. This ensures a clean, mess-free experience every time.

Are Green Sheep flushable poop bags safe for all plumbing systems?

Yes, our flushable poop bags are designed to break down quickly in water, but they may not be suitable for older plumbing systems or septic tanks. Always check local guidelines and test in small quantities first.

What materials are used in your flushable poop bags?

Our flushable bags are made from water-soluble, biodegradable materials that safely dissolve in water and do not harm the environment.

How long do flushable poop bags take to dissolve?

The bags dissolve almost immediately upon being submerged in water, depending on the temperature and agitation.

Are flushable bags compostable as well?

No, flushable bags are not designed for composting. They are intended for safe disposal via flushing.

What are tissue-lined poop bags?

Tissue-lined poop bags feature an inner layer of soft, absorbent tissue that provides extra protection and helps contain waste more hygienically.

Why choose tissue-lined poop bags?

These bags reduce odor, provide a non-see-through barrier, and offer a more pleasant and discreet clean-up experience.

Are tissue-lined poop bags safe to dispose of in regular trash?

Yes, they are designed for regular trash disposal while maintaining hygiene and cleanliness.

Rubber Toys

What is natural rubber, and why is it used?

Natural rubber is a sustainable material sourced from rubber trees. It’s highly durable, flexible, and safe for pets, making it an ideal choice for chew and play toys.

Are Green Sheep rubber toys eco-friendly?

Absolutely! Our natural rubber is sustainably sourced, and some of the toys incorporate recycled cotton rope, reducing environmental impact while maintaining quality and durability.

How do I clean the natural rubber toys?

Rinse the toys with warm water and mild soap, then let them air dry. Avoid using harsh chemicals or putting them in the dishwasher.

Are the enrichment rubber toys easy to stuff with treats?

Yes, our treat-stuffing toys are designed with wide openings to make filling with kibble, peanut butter, or other pet-safe treats quick and convenient.

Pet Wipes

What are Green Sheep pet wipes made of?

Green Sheep pet wipes are made from plant-based, biodegradable bamboo fibers. They are gentle on your pet’s skin and eco-friendly, providing safe and sustainable care.

Are the wipes safe for all pets?

Yes, Green Sheep pet wipes are safe for use on dogs, cats, and other small animals. They are designed to be hypoallergenic and suitable for pets with sensitive skin.

Are Green Sheep pet wipes flushable?

No, the wipes are not flushable. Please dispose of them in the trash to maintain plumbing and environmental safety.

Are the wipes safe for use around eyes and ears?

Yes, the wipes are safe for cleaning around the eyes and ears. However, avoid direct contact with the eyes or inserting them into the ear canal.

How should I store the wipes?

Keep the wipes sealed in their original packaging and store them in a cool, dry place to prevent them from drying out.

Stuffing Free Toys

Are stuffing-free toys suitable for all dogs?

Yes, these toys are lightweight and suitable for dogs of all sizes. However, they are best for light to moderate chewers and interactive play.

How durable are stuffing free toys?

Our toys are designed with durability in mind, featuring high-quality materials and double-stitched seams for extra strength. While they’re built to withstand light to moderate play, they’re not intended for heavy or aggressive chewers. Always supervise playtime and replace the toy if it shows significant wear.

Why choose stuffing-free toys?

Our stuffing-free toys are a mess-free and safer option for your pet. They’re lightweight, easy to play with, and designed to last. Made with sustainable materials, they’re the perfect eco-friendly choice for clean and enjoyable playtime.

Do stuffing-free toys include squeakers?

Yes, all of our stuffing-free toys include squeakers for added fun, along with engaging features like crinkle paper and recycled cotton rope to enhance your dog’s playtime experience.

Dog Bowls

What are Green Sheep dog bowls made of?

Our dog bowls are made from recycled plastic, offering a durable and eco-friendly solution for your furry friend. We’ve designed them to be long-lasting and practical, perfect for everyday use.

Are the dog bowls dishwasher safe?

Yes! Our dog bowls are easy to clean and are top-shelf dishwasher safe for added convenience.

Can I use the dog bowls for both food and water?

Yes, our dog bowls are designed for both food and water, providing a versatile solution for your pet’s needs.

Got Questions? Let's Chat!

Curious about Green Sheep, our products, or pricing? Send us a message, and our friendly sales team will be happy to help!

Products: Poop Bags; Grooming; Pet Toys; Pet Bowls

Help: FAQ; Become a Retailer; Become A Distributor; OEM; Privacy Policy

Contact Us

A1-701,WanYang Industrial Area, ZhouXiang Town

info@greensheeppets.com

+86-18658296082

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